We strive to ensure all work is done to the highest possible standards. However, should a fault occur, for peace of mind we do provide a guarantee on all labour and parts for 12 months. We also provide a detailed invoice on each job, with a breakdown of all parts, so customers can reference this should a fault occur. Should you require any further information about our tried and trusted guarantee, please don’t hesitate to get in touch on 020 3837 4960 or email us at

Guarantees and warranties are not insurance backed.


Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 981 2929 or via their website